Shipping policy
Thank you for shopping with Dwarika Trends. We are committed to delivering your jewellery safely and efficiently across India.
Shipping Destinations
Dwarika Trends delivers to most major cities and serviceable pincodes across India.
You can check delivery availability for your location during checkout.
If courier service is unavailable in your area, we sincerely apologize for the inconvenience.
Please Note:
At present, a single order cannot be shipped to multiple delivery addresses. If you wish to send products to different destinations, please place separate orders for each address.
Domestic Shipping
Free Shipping Across India
We offer FREE standard shipping on all eligible orders within India unless otherwise specified during promotional campaigns or special offers.
Delivery Verification
For high-value shipments or when the original recipient is unavailable, our logistics partners may request identity verification before handing over the package.
This process helps ensure safe and secure delivery of your order.
Shipping Partners
We work with trusted courier and logistics providers, including:
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Blue Dart
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Delhivery
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Ecom Express
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XpressBees
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Pick-n-Del
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Other reputed logistics partners as required
For any delivery-related concerns, please contact our customer support team at:
Package Security
Every product undergoes multiple quality checks before dispatch.
After inspection, products are securely packed in protective pouches and packaging materials to minimize the risk of damage during transit.
Orders are then packed in Dwarika Trends branded packaging to ensure a safe and pleasant delivery experience.
Important Delivery Note
If you believe that a package appears damaged, opened, tampered with, or compromised before acceptance, please refuse delivery and contact us immediately at:
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) containing tracking details.
Customers can also track their orders through the Track Order section available on our website.
Delivery Timelines
We strive to dispatch and deliver all orders as quickly as possible.
Standard Delivery
Most domestic orders are delivered within:
5–7 business days from the date of order confirmation.
Delivery timelines may vary depending on:
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Delivery location
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Courier partner availability
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Weather conditions
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Public holidays
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Operational disruptions beyond our control
Delayed Deliveries
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including government restrictions, natural disasters, strikes, or courier disruptions.
In the unlikely event that an order cannot be fulfilled, Dwarika Trends reserves the right to cancel the order and issue a refund through the original payment method used during checkout.
Express Delivery
Express Delivery may be available for select products and pincodes.
Where available:
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Orders placed before 2:00 PM IST may qualify for next-business-day dispatch or delivery, depending on location and courier serviceability.
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Orders placed after 2:00 PM IST will be processed on the next business day.
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Deliveries may take additional time during public holidays, weekends, festivals, or unforeseen courier delays.
Availability of Express Delivery will be displayed at checkout wherever applicable.
Identity Verification for Delivery
In certain cases, our courier partners may request a government-issued photo identification document for verification purposes before handing over the shipment.
Accepted identification documents may include:
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PAN Card
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Driving License
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Passport
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Voter ID Card
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Aadhaar Card
The name on the identification document should reasonably match the recipient details provided during order placement.
Contact Us
For shipping, delivery, tracking, or dispatch-related queries, please contact:
Dwarika Trends Customer Support
Email: dwarikatrends@gmail.com
Website: dwarikatrends.in
We appreciate your trust in Dwarika Trends and look forward to delivering a delightful shopping experience.
